Terms of Service

These terms and conditions govern your use of Zynovex LLC's website and services. Please read them carefully before using our services.

Last updated: December 15, 2024

Important Notice

By accessing and using our website or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Client", or "you") and Zynovex LLC ("Company", "we", "us", or "our") regarding your use of our website, services, and products.

By accessing our website at zynovexllc.com, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Services Description

Zynovex LLC provides mobile application development services, including but not limited to:

  • iOS and Android application development
  • Cross-platform mobile application development
  • UI/UX design services
  • Application maintenance and support
  • Consulting and technical advisory services
  • Quality assurance and testing services

3. Client Responsibilities

Project Information

Clients are responsible for providing accurate, complete, and timely information necessary for project completion, including:

  • Project requirements and specifications
  • Content, images, and other materials
  • Feedback and approvals within agreed timeframes
  • Access to necessary third-party services and accounts

Legal Compliance

Clients warrant that their project requirements and intended use of delivered applications comply with all applicable laws and regulations. Clients are solely responsible for obtaining necessary licenses, permissions, and legal compliance for their applications.

4. Payment Terms

Project Payments

  • Payment schedules will be outlined in individual project agreements
  • Invoices are due within 30 days of receipt unless otherwise specified
  • Late payments may incur interest charges of 1.5% per month
  • Work may be suspended for overdue payments
  • All prices are in USD unless otherwise stated

Additional Costs

Additional costs such as third-party licenses, app store fees, hosting, and services beyond the original scope will be billed separately with client approval.

5. Intellectual Property

Client-Owned Content

Clients retain ownership of all content, data, and materials provided to us. By engaging our services, clients grant us a license to use such materials solely for project delivery.

Developed Applications

Upon full payment, clients receive ownership of the final application code and assets specifically developed for their project. This excludes:

  • Third-party libraries and frameworks
  • Our proprietary tools and methodologies
  • Code components that can be used for future projects

Portfolio Rights

We retain the right to showcase completed projects in our portfolio and marketing materials, unless specifically restricted by a confidentiality agreement.

6. Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed with professional skill and care. We will correct any defects in our work at no additional charge for 30 days after delivery.

Disclaimers

EXCEPT AS EXPRESSLY SET FORTH HEREIN, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING:

  • Merchantability and fitness for a particular purpose
  • That applications will be error-free or uninterrupted
  • Compatibility with all devices and operating systems
  • Specific performance metrics or user adoption rates

7. Limitation of Liability

IN NO EVENT SHALL ZYNOVEX LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

8. Confidentiality

We maintain strict confidentiality regarding client information and project details. We will not disclose confidential information to third parties without client consent, except as required by law or to perform our services.

9. Project Timelines and Delays

While we strive to meet all project deadlines, timelines are estimates and may be affected by:

  • Changes in project scope or requirements
  • Delays in client feedback or approvals
  • Third-party service dependencies
  • Force majeure events

We are not liable for delays caused by factors beyond our reasonable control.

10. Termination

Termination by Client

Clients may terminate projects with written notice. Upon termination:

  • Client is responsible for payment of all work completed
  • We will deliver all work products completed as of termination date
  • Client forfeits any deposits or advance payments

Termination by Company

We may terminate services immediately if client breaches these terms, fails to make required payments, or engages in conduct that we deem harmful to our business.

11. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in Wyoming, USA, under the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney's fees.

12. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of law principles. Any legal action must be brought in the courts of Wyoming.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of new terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

Zynovex LLC

30 N Gould St, STE R
Sheridan, WY 82801
United States

Email: info@zynovexllc.com
Phone: +1 (909) 656-9487

Legal inquiries should be directed to our legal department via email.